11.   Their advantage is having real storefronts where shoppers can return merchandise without having to ship goods back.

12.   There is no federal or state law that requires merchants to make refunds simply because the customer wants to return the merchandise.

13.   They demand timely delivery of goods and the ability to easily return merchandise that proves disappointing, for example.

14.   They rarely return merchandise and usually pay cash.

15.   With few exceptions, your right to return merchandise is governed by those rules.

16.   All three boast that customers can even return unwanted merchandise to their local store, a service that not many e-tailers offer.