11.   Tuesday morning, she was exiting the elevator at her apartment just before the first plane hit.

12.   Alphonso Dala, a Nigerian passenger, said after the plane hit it seemed to turn upside down.

13.   Clinton turned on the television and watched as the second plane hit.

14.   Five of the eight dead were bank employees who had just arrived at work when the plane hit, said Dr. Amarjit Singh, chief of the local hospital.

15.   Fire department officials said only the office where the plane hit and small areas of adjoining floors were damaged.

16.   It did not say whether the plane hit was American or British.

17.   It was the fourth plane hit at the airport in six days.

18.   One plane hit the house of a family named Liu, killing the mother, all four grandparents and another relative, said a doctor at the Xianrenzhuang Clinic.

19.   Small plane hits into Milan skyscraper, Italian news reports say.

20.   Stephen Push, whose wife, Lisa Raines, was killed when a hijacked plane hit the Pentagon, is among those who received the letter.