11.   The non-conformances took a variety of forms -- late delivery was the worst but for some customers, early delivery was just as bad.

12.   Before Compaq and then CMGI bought the company, the Better Business Bureau had received hundreds of complaints against Shopping.com related to late delivery of purchased items.

13.   A late delivery could also blunt the impact, these people said.

14.   Books are often canceled by publishers for reasons other than their quality or late delivery by their writers.

15.   But the technical problems that remain are daunting, compounded by the late delivery of parts from suppliers and subcontractors.

16.   But various circumstances, including itinerary changes caused by the late delivery of new vessels, have created the cruise bargains.

17.   Consumers already have had to endure two holiday seasons of lost orders, late deliveries and broken promises, the research company said.

18.   John Radford, vice president of general sales, said car sales were hurt as late deliveries caused low inventories.

19.   Justice Department officials said the late delivery of the tapes put Reno in an uncomfortable position.

20.   Last Christmas, these sites angered customers with poor inventory controls and late deliveries, among other problems.