11.   Anne Campbell, editor of the Web site Cruisemates.com, said she often heard complaints about tortuous itineraries.

12.   As a result, the Better Business Bureau for the first time agreed to hear a complaint about energy industry advertising.

13.   As one man after another tells his story, we hear complaints that pimps get no corporate benefits or no health insurance or retirement plan.

14.   At every meeting they heard complaints about how prostitutes left jail after paying minimal bonds to stalk neighborhoods, fostering petty crime and a thriving drug trade.

15.   Atlanta business travel consultant Chris McGinnis said he often hears anecdotal complaints about mileage redemption but does not feel they are necessarily justified.

16.   Austin hospital administrators said they have heard no complaints about fees.

17.   Because Halter included interviews with eight French people who saved Jews, he heard complaints that he was somehow trying to rehabilitate France under Vichy.

18.   Bernard said he began offering courses focusing on networking etiquette after hearing complaints about egregious behavior from colleagues and friends.

19.   Both Gingrich and Clinton indicated they heard the complaints.

20.   After receiving the complaint, the WTO will form a dispute settlement panel to hear the complaints.