11. And it now will only promise an hour-long range of delivery times. 12. And the Postal Service had launched an agencywide performance management system called CustomerPerfect, a key element of which was to focus attention on improving delivery times. 13. At Christmas, delivery time is never normal. 14. Bass said he could also offer slower delivery times for the product. 15. Backlogs were growing, and supplier delivery times lengthening, according to indexes compiled by the National Association of Purchasing Management. 16. Before fax machines, voice mail and e-mail, people anticipated there being some delivery time in a transaction. 17. A full inventory of books, CDs and videos is warehoused in each of the seven centers, cutting delivery times on those items. 18. Adam Romero, who works for Apple Couriers, said the added checks have slowed down delivery time and eroded profits. 19. But our tremendous success in improving delivery times blinded us to the need for strategic change. |