11.   Tandy said it will re-examine its targeted customer profiles for Computer City and Incredible Universe to ensure that customers match those profiles.

12.   The system alerts the agent that this is a first-time call and the template for the customer sensitivity profile is empty.

13.   There are also customer profiles that, while fun to read, also provide management with up-to-the-minute market research.

14.   This allows arts groups to develop detailed customer profiles, which helps symphonies and operas and theaters tailor their sales pitches to individuals.