11.   Attracting qualified, experienced teachers to failing schools is a crucial step.

12.   A director, Michael Greif, was brought in, a crucial step in the shaping of what was more of a collage than a play.

13.   A crucial step in planning for the end of your career is figuring how to pay for it.

14.   A crucial step is to try to build a bridge of similar interests.

15.   A crucial step was wide-ranging changes in top personnel at Saatchi New York.

16.   A crucial step will be to depoliticize the army and police, which have been agents of repression under Milosevic.

17.   A visit by members of the European Parliament next week was expected to be a crucial step in bringing the two sides closer together.

18.   Admission to the campus, which was at that time deemed one of the top schools in the nation academically, was a crucial step.

19.   Admitting to imperfection is a crucial first step in learning from your mistakes.

20.   Albright said that setting up a deal signed by only one side was a crucial step forward.