11.   Because personal computers began essentially as business machine for business users, little attention was paid to the home market.

12.   Business users, she said, favor AOL because of its easy-to-use e-mail program and reliability.

13.   Business users also take issue with almost every point the companies offer.

14.   Business users and consumers also have options to pay for access by either the megabyte, or the minute.

15.   Business users, not personal users, are the folks who drive the market, and for them Windows makes training employees far, far easier.

16.   British Airways will enable small and mid-size business users to book air, car and hotel reservations with the same management and reporting tools that large corporations use.

17.   Business users are indeed waiting, distributors and dealers say, as they typically do with a new operating system.

18.   Business users who have customer data on ACT!, Goldmine, Microsoft Access, Excel or other programs can import the data directly into the mapping program.

19.   But he and others say the glitzy new features will be a tough sell to business users who may balk at the price.

20.   But that enthusiasm has cooled substantially for the handful of publicly traded companies that focus on providing DSL service to both residential and small business users.