11.   In addition to tips for baggage handling at the airport, there are gratuities for service at hotels.

12.   In Tucson and Tampa, Fla., for example, ASIG provides ground and baggage handling, cargo and other services for airlines, Martin said.

13.   It keeps costs down by farming out services such as maintenance and baggage handling, and its pilots work longer hours than unionized pilots at the major airlines.

14.   Swissair is also in talks to sell another of its financially ailing subsidiaries, Swissport, which manages ground operations like baggage handling.

15.   The airlines would also be able cut costs by sharing ticket sales, fuel, catering and baggage handling.

16.   The arrangement, which allows the two airlines to jointly set fares, market flights and share operations such as baggage handling, spurred the industrywide trend toward alliances.

17.   The agreements let carriers mesh fares and share costs, such as fuel and baggage handling, over the North Atlantic.

18.   The agreements unite the marketing of tickets and, in some cases, allow airlines to jointly set fares and cut costs by linking operations such as baggage handling.

19.   The one bright spot was baggage handling, where the airline ranked third.

20.   The only figure that improved was baggage handling.