11.   Agents in pursuit used spikes on the road three times before Shearman crashed into a guard rail and took his own life before he could be arrested.

12.   Agents use drills to search the walls and ceilings of tractor-trailer rigs entering the United States for hidden compartments containing stashes of cocaine, marijuana or other prohibited substances.

13.   Agents could also use lethal force against an escaping prisoner who was being held in or sentenced to a high-security prison.

14.   Agents typically use sales of similar homes in the previous six to eight months as a guide, but now are having to rely on more recent figures.

15.   Agents used surveillance tapes from an Austin post office to identify Lozano as a suspect.

16.   Agents could use the collective bargaining agreement for reference, and there were only several dozen questions.

17.   Agents never used standard investigative tools, like trash searches and stakeouts.

18.   Agents have used the payment of the insurance premium as a way of initiating a relationship with top athletes.

19.   Agents must use an actual convicted felon in undercover operations.

20.   Agents use the fiber-optic scope, a hose with a camera on the end of it which displays the inside of the tank on a television monitor.