91.   Without heat or electricity, passengers said it became increasingly uncomfortable to be stuck on the train.

92.   Yet for an industry trying to adjust to the new demands, the terrorist attacks only confounded the problem, some passengers say.

93.   Other passengers said Francois was lying, but they refused to back their denials with their names.

94.   Other passengers said that the plane rocked back and forth violently, then dropped suddenly.

95.   Oxygen masks dropped from the ceiling after the explosion, the passengers said.

96.   Passengers also said they heard strange sounds, although inspectors say that was unlikely.

97.   Passengers said signs alerting them to fasten their seat belts were not lit when the plane hit the turbulence.

98.   Passengers said snacks were being served when the plane suddenly lost altitude, tossing food trolleys, utensils, and even some passengers into the air.

99.   Passengers said some cried and others were fearful, but the landing was much smoother than they expected.

100.   Passengers said that a few hours into the trip, Moreira began shouting that he wanted to talk to the pilot and rushed to the front of the plane.