91.   Earlier this year, Hahn urged the MTA to drop its appeal and work to improve bus services.

92.   Earlier this year, Washington was most concerned with how airlines could reduce delays and improve service.

93.   Do they improve customer service, offer to make house calls in a pinch or put lemon slices in the water cooler?

94.   Early experiments with managed care in Missouri also raise questions about its ability to improve services.

95.   Executives at both airlines promised that the combination would improve service for passengers by linking more destinations within a single, larger network.

96.   Fast-food restaurants seek to improve customer service not by hiring more people, but by continuing to automate kitchen functions.

97.   FleetBoston Financial Corp. Wednesday laid out concrete steps it plans to take in a companywide campaign to improve customer service.

98.   Genesys makes software that helps companies to improve customer service.

99.   Giuliani said the administration was continuing to develop strategies that would streamline services and agency bureaucracies, maintaining or improving services even as he continued to cut spending.

100.   Giuliani also refuses to supply welfare workers to the transit system unless the agency improves services or lowers fares for bus and subway passengers.