1.   American Airlines workers caution disruptive passengers orally first, then in writing.

2.   Airline employees warned Wednesday that disruptive passengers are increasingly causing dangerous situations in the sky, and called for stronger measures to control them.

3.   Disruptive passengers come in both sexes, varied colors, many ages and are equally obnoxious in economy, business or first class.

4.   Fight delays or route diversions in response to a disruptive passenger can result in missed connections for other travelers.

5.   In the past the class has taught flight attendants how to use language to deal with disruptive passengers.

6.   The airline also noted that disruptive passengers will be liable for costs if the airline has to divert the flight.

7.   The state police searched both planes and interviewed the disruptive passenger on the Boston flight.

8.   Also under discussion were how to handle medical emergencies during flights, airline crew fatigue and disruptive passengers.

9.   British Airways welcomed the change in the law to deal with disruptive passengers.

10.   The airline traditionally has tolerated disruptive passengers, but they have become increasingly common.