1.   Service representatives like Norma Russell have gone out on stress leave and eventually retired after feeling badgered by managers.

2.   Seriously traumatized employees can take a stress leave.

3.   Former Officer John Francois said the abuse and harassment forced him to take a stress leave.

4.   Former Officer John Francois, who said the abuse and harassment forced him to take a stress leave, expressed mixed feelings after the Superior Court verdict.

5.   Richards said he got involved in the scam because his RCMP superiors refused to grant him stress leave and questioned the quality of his work.