1.   The telephone service lets users see who is calling before they pick up the phone.

2.   America OnLine ranked second-best because of the wide variety of graphics the service lets you use.

3.   And a high-tech delivery service lets companies send electronic documents that are validated, digitally signed, verified and tracked.

4.   Both services let users buy postage off the Internet for printing prestamped envelopes.

5.   Both services let you return items by giving them to your driver and credit you on your next order.

6.   A service called eBillPay lets consumers make payments to anyone in the United States, from paying bills to sending a check to a friend or a relative.

7.   All the online shopping services let users find specific product information such as price, color and features.

8.   Both services let you create and save lists, so your future shopping experiences can be extra quick.

9.   CNet President Halsey Minor says the new service will let consumers view video clips of travel destinations or video previews of TV shows, all available over the Net.

10.   Each service lets you search its offerings by using a key word.