1.   But Sheri A. Benninghoven, a spokeswoman for Packard Bell, said the two companies were still trying to determine how the flawed software found its way to consumers.

2.   Elsym Consulting of Atlanta provided the flawed software to the Lottery.

3.   Flawed counterfeit software can corrupt the information entrusted to it.

4.   In the past, software quality was a constant problem, but in most cases flawed software was a nuisance rather than a catastrophe.

5.   Those who have already filed their returns to the IRS or a state tax agency using the flawed software can file amended returns without penalty.

6.   But Karl Glazebrook and Ivan Baldry said Thursday that their January conclusion was tripped up by flawed software that was uncovered by color engineers who checked their data.