1.   Formal departmental boundaries were lost, and clinical teachers were involved from the beginning of the course.

2.   So policy must reach across departmental boundaries.

3.   This includes things like departmental boundaries, activity types, physical or geographical layout and product types.

4.   With many organisations, following the departmental boundaries of the firm will not be a good strategy.

5.   Many processes, such as sales order processing, will cross departmental boundaries.

6.   We need standards that succeed in crossing departmental boundaries.

7.   Learnto work across departmental boundaries.