1.   Departments of Commerce changed from passive complaint bureaus for the business community to active promoters of economic development projects.

2.   In fact, the association has a complaint handling bureau.

3.   Pook said the MCA complaints bureau then intervened and requested an explanation from the NRD.

4.   Also present was State MCA public complaints bureau chief Ooi Chuan Aik.

5.   Although this should have been done much earlier, it was not too late in the day for City Hall to improve the efficiency of its complaints bureau.

6.   He was speaking at a Press conference at the MCA public services and complaints bureau in Wisma MCA at Jalan Ampang.

7.   I suggest Intrakota set up an on-line complaints bureau for any form of criticism and suggestion to improve its service.

8.   Ng also suggests that a public complaints bureau be set up in the town so that people could take up their problems with the relevant authorities.

9.   State MCA complaints bureau chief Ooi Chuan Aik, who was also present, urged the public to continue donating towards the cost of post-operative medication.

10.   The two complainants were among five who came to seek the assistance of the face-to-face complaints bureau that day.