1.   After hours callers can leave a voicemail message.

2.   Did the caller leave a number?

3.   Any other caller must leave a message.

4.   As one caller leaves, another can take his or her place.

5.   But by the next day, the caller had left the apartment.

6.   But the agency was open, and callers could leave a message or come in.

7.   Callers can leave their initials, or their middle name.

8.   Callers can leave a message at the end and Fleiss said she will call them back.

9.   Callers can leave their phone number, or the system can grab the number from caller ID.

10.   Customers were not able to retrieve messages and callers could not leave messages.