1.   The caller gets a recorded message that says you are not receiving blocked calls.

2.   Another problem support technicians complain about is that callers sometimes get upset if they do not get the answers they expect.

3.   But Bob Bulmash, president of Private Citizen, an anti-telemarketing group in Naperville, Ill., said callers are only getting what they deserve.

4.   Callers can get much more detailed information, too.

5.   Callers get immediate access to everything.

6.   Callers do get personal, the operators say.

7.   Calls were either not answered or the caller got a busy signal.

8.   Callers get information on pricing, availability, and manufacturers.

9.   Callers can get specific questions answered by education case managers during regular business hours.

10.   Does that mean that my callers now get an ear-splitting fax machine screech instead of annoying busy signal?