1.   Callers dial a phone number to connect to the computer of the closest volunteer, give their ID number and hear a second dial tone.

2.   Callers first must dial a seven-digit special access code if they want to make a call with a carrier other than Pac Bell.

3.   Callers dial the emergency number, and following protocol, the call is first referred to the National UFO Network, and from there to the local MUFON chapter.

4.   For an Internet phone call, callers dial in to their Internet service provider or connect via a broadband Internet link.

5.   GuideLine is an interactive audiotext service that allows a caller to dial for information on hundreds of topics.

6.   If the caller dialed the wrong area code, then try, try again.

7.   In cities such as Austin and San Antonio, callers still will dial only seven digits to make a local call.

8.   In other words, nothing changes for a local call within an area code, although the call will go through if the caller dials the area code first.

9.   Sound quality is good, although the device has an annoying tendency to fade in and out when the caller is dialing a number on a touch-tone phone.

10.   Such overlays often are fraught with opposition because callers must dial the area code as well as the seven-digit phone number every time they place a call.