1.   Although much day-to-day telecommunications service is automated, a strike can still be a public relations debacle.

2.   But the impact is muted because so many services are automated.

3.   Hotel industry experts say wireless technology will let personalized customer service become more automated in the next few years.

4.   UPS and FedEx both have waged intense campaigns to automate services, chiefly targeting corporate clients until now.

5.   As time went by, more services became automated.