71.   To tie in to the big, out-of-state lenders, a customer probably needs a broker.

72.   To use Netcom, customers will need ISDN phone lines, adapters and software.

73.   U S West said the actions seriously limit its ability to meet future customers needs and was based on the wrong data.

74.   You need smart people that are constantly thinking up the next things the customer needs.

75.   Air Canada says it will ground its planes in the event of a strike and customers will need to seek other travel arrangements.

76.   Buying US dollars should take place only when customers really need them for foreign transactions.

77.   By adding e-business applications to their current systems, customers do not need to change any existing applications but can smoothly shift to conduct business electronically.

78.   Customer relationship management, or CRM, allows employees to track things like what products a customer has purchased and whether the customer needed repairs or service.

79.   Customers do not need to keep a lot of money at home and there is no need to go to the bank frequently.

80.   Customers need to buy a powerful Sun computer in order to run a network of the simple machines.