51.   Fulcrum makes software that helps Internet and intranet users sort and find information quickly.

52.   Genesys makes software that helps companies to improve customer service.

53.   Genesys makes software that routes customer telephone calls to specific representatives or departments.

54.   Geotel, based in Lowell, Mass., makes software that helps distribute calls among corporate operators and helps keep telemarketers operating at peak efficiency.

55.   Giordanella, of Datalogix, which makes manufacturing software, had been to an AEA conference once before when he was with another company.

56.   He also serves on the board of Freemarkets, a Pittsburgh company that makes software enabling companies to source goods and services online.

57.   He denied that he ever threatened to stop making application software for the Macintosh.

58.   He may decide instead to fine Microsoft several bazillion dollars for making annoying software.

59.   He runs Microsoft Corp. with an iron grip, and makes software designed to impose One True Way of computing on millions of hapless serfs.

60.   He said his company, which makes antivirus software, was contacted by a customer who discovered the virus on one of its computers.