31.   Customers have a responsibility to treat sales clerks with dignity and respect.

32.   Determined to have the better life she felt she deserved, Mosbacher worked as a switchboard operator and a sales clerk to pay her tuition at Indiana University.

33.   Do not buy an espresso machine unless an expert sales clerk can walk you through the directions.

34.   Each time, she suggested where the fit could be better, and each time, the sales clerk entered this information into the computer.

35.   Even if no one but the sales clerk who has fussed over them witnesses the purchase, that is still half the thrill.

36.   Even those who head to the mall to have their ears or noses pierced by jewelry sales clerks may be asking for trouble.

37.   Far from applauding the customers in wheelchairs shown in television commercials, they grumble that there are no disabled sales clerks.

38.   Frankly, I was hoping that the snooty sales clerk with the ponytail would have the day off.

39.   Forget that neither the sales clerk nor anyone else wearing a Wal-Mart name tag pulled the trigger.

40.   Guthrie even produced statements from a male employee who described the sales clerk as a flirt.