31.   But he said there is still a need for better training, regular psychological testing of officers and a system of tracking citizen complaints.

32.   Citizen complaints about other services, especially power outages and lack of road maintenance and repairs, led to periodic protests and some riots last year.

33.   However, he conceded that people have expressed concerns about a number of issues that include rising unemployment, declining living conditions and unresolved citizen complaints.

34.   In recent years, however, the council has served to highlight citizen complaints about the government.

35.   Inquiries into possible violations would be triggered by citizen complaints, senators said.

36.   Last week, the governing Socialists pushed through emergency legislation that gives it wider powers to resist citizen complaints.

37.   Mexico City police announced they arrested four members of the Federal Preventive Police early Thursday on suspicion of soliciting bribes, saying they had acted on a citizen complaint.

38.   Ministers are often questioned by lawmakers and hundreds of citizen complaints are addressed.

39.   Ministers are often questioned by lawmakers, and hundreds of citizen complaints are addressed.

40.   Residents such as Felicitas Acosta fear police are taking a more hands-off approach to avoid citizen complaints.