21.   Companies using Vantive programs for internal help desk, customer support or both include Novell Inc., NEC and Boehringer Mannheim.

22.   Companies use it to take orders over the telephone and provide automated customer support, among other things.

23.   Corporate Software Inc. and Fujitsu Ltd. said Tuesday that they had established a joint venture to sell personal computer software and provide customer support in Japan.

24.   Customer support is heavily automated.

25.   Customer support from my Internet access provider is the antithesis of user-friendly.

26.   From there, prices go up for services like e-mail and faster customer support.

27.   Fujitsu will contribute a television listing service and on-line magazine as well as facilities for customer support and billing.

28.   Gargano of Sony insisted that customer support would be adequate.

29.   Hardest hit were those in finance and planning, information technology, human resources and customer support.

30.   He began by answering phones in customer support for a year and worked his way up.