21.   Repeated citizen complaints against a handful of officers assigned to the Rampart CRASH unit also went untracked.

22.   The agreement also commits Cincinnati to create an independent agency to investigate citizen complaints of police brutality.

23.   The ability of the inspector general to monitor citizen complaints is also a concern raised by the report.

24.   The action plan calls for an immediate evaluation of the system for taking citizen complaints, investigating them and assessing discipline.

25.   The number of citizen complaints against the police have been cut in half.

26.   These days, there are far fewer citizen complaints, and they stem from isolated incidents, not accepted police practices.

27.   Through the citizen complaint, the grand jury could conduct its own investigation, bypassing police and prosecutors.

28.   Yet Chandler police have not been able to produce a record of any citizen complaints.

29.   Zine said that since the Fuhrman tapes were made public, police stations all over Los Angeles are receiving more citizen complaints against police officers.

30.   Attorney General John Farmer in July issued a report promising improved handling of citizen complaints.