21.   The authors provide a Web page address and invite readers to visit.

22.   The San Antonio author does provide some.

23.   The words are provided by authors like William Boyd, John Fowles, Garrison Keillor, Arthur Miller and Wendy Wasserstein.

24.   Yet, here is the very place where the author could have provided deep insight.

25.   Aside from a generous dose of advice, the authors also provide guidelines on benchmarking, measuring and managing a productive Web site.

26.   The authors provide five prominent American Web sites.

27.   The authors also provide many figures and tables to substantiate their opinions.

28.   To enable the readers to get a better understanding of the issues and ideas presented in this section, the author provides a list exercises to do.