11.   Hopkins, the United spokesman, acknowledged concern about competitors of every stripe.

12.   Hopkins, the United spokesman, suggests carrying a plastic bag inside your soft-sided carry-on.

13.   Most incidents involve intoxicated passengers who become verbally or physically abusive to crew members, said United spokesman Joe Hopkins.

14.   Reaching directly to consumers through paid advertising was an obvious choice, said Matthew Triaca, a United spokesman.

15.   That arrangement will end in November, when the screening force is scheduled to be federalized, said United spokesman Chris Brathwaite.

16.   The airline said in a statement that it still had reservations about the settlement proposal, but it declined to identify them and a United spokesman declined to comment.

17.   United spokesman Andy Plews declined to comment on whether United would raise the cash offer it reportedly made for America West last week.

18.   United spokesman Joe Hopkins said the airlines does not comment on pending litigation.

19.   United spokesman Tony Molinaro said the move was intended to prepare the airline for a possibly turbulent financial year ahead.

20.   United spokesman Joe Hopkins in Chicago also declined comment.