11.   Exhibition stand personnel must be able to communicate the USP of the products and have a sound commercial and technical knowledge.

12.   Seminars, including practical paint spraying demonstrations aimed at sales forces, technical and customer services personnel were held in April.

13.   Also, lower-ranking enlisted personnel were far more likely to hear or witness anti-gay attitudes than officers.

14.   Although U.S. civilian pilots rotate through the country to train Colombian crop-dusters, a U.S. Embassy spokesman said that no American personnel were in Miraflores during the attack.

15.   An Illinois couple who traveled to Southeast Asia to adopt a baby girl is now stranded because U.S. embassy personnel are not available to complete the paperwork.

16.   An Illinois couple that traveled to Southeast Asia to adopt a baby girl is now stranded because U.S. embassy personnel are not available to complete the paperwork.

17.   And airline personnel are woefully inadequate in handling those passengers who must transfer from their own wheelchairs to the narrower aisle chairs, and thence into airline seats.

18.   Arafat and his aides denied any knowledge of the shipment, though they have said some Palestinian Authority personnel were involved.

19.   Are camp personnel aware of the special physical and emotional problems children may encounter in an intense athletic program?

20.   Armed security personnel are more visible, and the procedures for obtaining temporary security clearance have become more rigorous in the wake of the attacks.