11.   Meanwhile, Japanese and European passengers received hotel vouchers and permission to leave the airport, the Chinese group contends.

12.   Now, no metal knives or cutting instruments are permitted on board, and all passengers receive plastic knives with their food.

13.   On arrival, passengers receive tickets telling them the time and which restaurant and which table they have each night.

14.   One passenger received minor ear injuries.

15.   Only two passengers received minor injuries in what could have been a catastrophe.

16.   Passengers will receive Delta frequent flier miles.

17.   Passengers can receive e-mail, too.

18.   Passengers receive a confirmation number and an itinerary in the mail.

19.   Passengers will receive the same frequent flier miles they would if they flew a regular Delta flight.

20.   Passengers who accepted received vouchers toward a future America West flight.