11.   Microsoft Corp. and American Express Co. are developing an online reservation system for corporate travelers.

12.   Nonetheless, Tim Zagat, czar of the Zagat Surveys empire, is betting that online reservation systems will be the way of the future.

13.   She envisions online reservations, menus, restaurant locators, merchandising, and greater capacity to conduct surveys.

14.   Since then, online reservations have picked up slightly, but remain far below normal levels.

15.   The major commercial online services maintain some of the largest databases, ranging from travel-related message boards to online reservations centers to health advisories.

16.   The new organization, the Independent Hotel Owners Affiliated, will allow members to increase business opportunities by becoming part of a national directory and online reservations network.

17.   While it is in Italian, it lists the various ferry lines by places served, and the links often have English versions and allow for online reservations.

18.   Zagat.com can also handle online reservations.