11.   Aspect makes software for computer networks that is designed to help manufacturers better manage the ordering and selection of components needed for their product development.

12.   At Cisco, which makes software used to create messaging systems, Eggers worked on several acquisitions, including the purchase of Stratacom Inc. last year.

13.   Baan makes software that coordinates production functions such as scheduling, materials and inventory.

14.   Based in Sunnyvale, General Magic makes the software for hand-held personal organizers, which provide electronic mail, shopping, online services and electronic banking.

15.   Basis, headquartered in Cambridge, Mass., makes software to power multilingual searches on Google and other Internet search engines.

16.   Bellcore makes software for phone systems and offers consulting services.

17.   Bernstein said Clarify, which makes software to help companies automate their customer-service and telemarketing functions, reported weak first-quarter results.

18.   Both companies make software for managing customer relations, human resources, sales support and marketing efforts.

19.   Both of those companies make navigational software for the Internet.

20.   A number of other companies, notably Netscape Communications Corp. and Open Market Inc., make competing software.