11.   Telephonists, receptionists, porters as well as professional staff are the people who create the public image of the local service.

12.   The bill includes proposals for a new television channel, three new national commercial radio channels and numerous local services.

13.   The Health Education Council project on providing effective health care in a multi-racial society provides a useful checklist for assessing local services.

14.   The need for specialised local services is very dependent upon provision by other groups in the area.

15.   The regulation worked out so that the company provided local service at prices that failed to cover more than direct operating costs.

16.   There are also groups that would like to set up specialist or local services which cater for interests neglected by present stations.

17.   These councils would assess local needs, contribute to local service plans within the overall strategic plan and monitor local service provision.

18.   They suggested that instead of closure, half of the site of two hospitals might be closed to finance local services.