11.   Paul Martin is a city social worker who offers the homeless services such as substance abuse clinics, job search offices, health care locations and housing information.

12.   The awakening came after years of often-heated debate with people providing homeless services, was pushed along by research commissioned from Arizona State University and by experience.

13.   The caller will be connected immediately to a local homeless service.

14.   The first major obstacle came from the McKinney Act, a law that gives providers of homeless services first rights to federal property.

15.   The facility is being patterned after a similar experiment in Charlotte that offers a host of homeless services from the sublime to the mundane.

16.   The shift in homeless services to private hands could be the turning point in negotiations over whether to keep the five-year-old Department of Homeless Services.

17.   Women and young people are the main beneficiaries of homeless services, it said.