11.   A toll-free help line lets prospective customers find out which program is better-suited for their needs.

12.   Company help lines, they say, are often staffed by employees with a slender grasp of what they need to know.

13.   Dell was slow to aggressively court the broad consumer market, because inexperienced buyers can be costly when they tie up customer help lines.

14.   Hello Direct does have a toll-free help line.

15.   If anyone calls the help line, Microsoft says they will get walked through the process of bringing back other online services.

16.   If there is little help available from help lines, the systems manager is likely to be the next line of defense.

17.   It is hard to imagine a single help line for the myriad problems one can encounter.

18.   It can be far faster than calling a computer company help line.

19.   Justice also cited logistical problems including poorly publicized and operated transportation services, an inadequately staffed toll-free help line and long delays in providing supplies to patients.

20.   Many companies found it easier to win licenses if they funded addiction groups and posted telephone help lines in casinos.