11.   Another problem is that some customers mess up the computer configuration or download other software, Agustin said.

12.   AOL, for instance, asks its users to provide demographic information before downloading the software.

13.   At Harbinger.com, aspiring entrepreneurs can download free software to create a ready-made website for their company.

14.   Basically, when you download Napster software, your computer becomes a server, and servers consume a ton of bandwidth.

15.   Besides persuading media companies to adopt such systems, the other obstacle is getting consumers to download the software necessary to make the systems work.

16.   Booher acknowledges that few people have downloaded the software from his Web site at www.filesafety.com.

17.   A legal dictionary is available, as is a store at which you can buy books and a site from which you can download software.

18.   Aimster works by letting users download its software free from the Internet.

19.   All you have to do is download the software necessary to play it.

20.   But AOL cried foul and said Microsoft was gaining unauthorized access to its servers by asking people who downloaded the software to first provide their AOL passwords.