11.   The governor ordered his pilot to take off anyway after controllers told the pilot no takeoffs would be allowed at Don Scott Airport while President Clinton was in town.

12.   This was some four minutes after air traffic controllers told the pilots they could have their block of altitude.

13.   Air traffic controllers told reporters no distress call had been communicated to the tower prior to the crash.

14.   Air traffic controllers told reporters no distress call had been received prior to the crash.

15.   Air traffic controllers told the NTSB they saw no sign of ice or anything out of the ordinary as the plane passed before them.

16.   At Wellington Airport, several planes were told by controllers to abort their landings as the runway was checked for damage.

17.   By then, the controllers had already told the Miami tower that the plane was northbound, across the Florida Straits.

18.   Controllers initially told both flights to descend, though it remained unclear how far the planes dipped.

19.   Controllers told him to open the doors, then lost contact.

20.   The controller told the crew of the jumbo jet there was mild turbulence ahead.