11.   Put a complaint process in place as well as a procedure for impartial investigation of claims.

12.   Some of her clients bypass the OCC complaint process and head straight for the courts.

13.   The union, however, continues to dispute that it has responsibility for providing cops with representation during investigative interviews, which are part of the complaint process.

14.   Under that plan, he said, health organizations should disclose fully all information about their services, including their complaint resolution process.

15.   Yet while Ms. Stanton won vindication, other consumers are finding that companies have raised barriers that complicate the electronic complaint process.

16.   Commissioner Susan Ness suggested the FCC could streamline its complaint process and urged the broadcasting industry to clean up its programming.

17.   Earlier this month, he said he supports the complaint process created by the law and dared Ms. Niedermeier to use it.

18.   Proposals before the commission would make the complaint process speedier and more public and require governments to report on what they are doing to correct problems.

19.   The city wants to allow the same civilian agency that investigates police misconduct to take its cases to court in order to make the complaint process more efficient.

20.   The first step in the WTO complaint process is to ask for formal consultations on the dispute.